In January 2019, Spiceworks surveyed 600 IT and security decision makers over a wide variety of companies, all with one thing in common: their use of third-party vendors or Business Associates (BAs). Their findings should have everyone looking more closely at their BAs. Some of the key findings were:

  • 90% of companies with third-party policies review them annually
  • 81% consider their policies effective
  • 44% of the companies experienced “a significant, business altering data breach caused by a vendor”
  • 15% of breached companies were notified by the vendor of the breach


These statistics are startling, highlighting the chasm between the BA risk management process and the reality of vendor incident response. The most disturbing findings came after the breach. Almost 70% of the breached companies made no change to their obviously faulty risk policies and procedures, with only half of them discontinuing the vendor relationship! The negative, business altering consequences include a combination of increased operational cost and complexity, disrupted operations, financial loss and reputational damage. Reason would move to making changes, but many don’t know where to start.

Evaluate Your Vendors

Companies need to take decisive steps with their business associates to protect their customers’ data. At a minimum, a “trust by verify” approach is required, while many companies are moving to a “zero trust” model. Some options include:

  • Contractually obligate vendors to security and privacy practices
  • Review your vendors’ security and privacy policies and procedures including their risk management plan
  • Require security risk assessments be performed annually
  • Conduct a joint risk management review focusing on data exchange and management, prior to enabling the BA access to your data
  • Request historical review and references

Security should be a joint effort

It is essential to keep an inventory of all third-parties who can access and share your data, but that is not enough. This study found over two thirds of the companies were not confident that their vendors notify them when sharing data with other subcontractors. Properly vetting your BAs may increase the trust relationship, but additional steps should be taken.

  • Coordinate responsibilities between both parties
  • Require and review breach notification protocol
  • Require insurance and other forms of indemnification
  • Maintain regular communication of security expectations and execution

The need for vendors and BAs will always be present in our ever changing, collaborative world. Take the steps necessary to protect your company, your clients and your vendors.

How can we help?

A built-in part of CyberCompass’ automated platform is Vendor Management. You can easily manage the access list that documents how a vendor has access to the client data. Don’t wait until it is too late. Know your security. Know your associates’ security. Protect your clients.


Nearly half of firms suffer data breach at hands of vendors. Mark Sangster. 6 March 2019.

CyberCompass Surveyor components identify and prioritize risks through a variety of vulnerability scans, testing and standards based assessments.

CyberCompass Calibrator components focus on remediating, reducing and managing risks with guidance from our team of experts.

Rapid changes to the work environment has left businesses vulnerable. Our Remote Workforce Security program allows you to assess and increase the security of your remote employees.

Your people are your first line of defense against cyber attacks. Our CyberCompass Academy provides cybersecurity awareness training to increase your human firewall.

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